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SHIPPING & RETURNS

Shipping Policy

We offer local pick-up or shipping across Canada. With local pick-up, we will contact you once your order has been completed with the pick-up location and instructions. Shipping methods vary based on location. UPS, Canpar, FedEx and others are available with a standard Canadian postal code. P.O boxes will be shipped using Canada Post. Shipping rates may vary day to day. This is out of our control. We apologize for this inconvenience.

Return & Exchange Policy

Due to the customization of our items, all sales are FINAL. Please ensure that all order details are correct prior to submitting your order. If you notice you have made an error, please message kaysandco@hotmail.com as soon as possible with your order number and error details to ensure it is corrected prior to the order being completed. Once the order has been completed, any errors cannot be corrected.

If there is an error with your purchase once it has been received, please message us as we will gladly fix it at our own expense. 

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